What is recorded on a special order form?

The special order form is designed specifically to capture the details of a customer’s order. This includes essential information such as the customer's name, the items they are ordering, quantities, any special requests or modifications, and sometimes even the delivery or pickup time. The purpose of the form is to ensure that all the specifics of the order are clearly documented, facilitating accurate preparation and fulfillment. This process helps improve customer satisfaction by ensuring that orders are handled efficiently and correctly. In contrast, customer complaints, employee service records, and sales statistics do not pertain to the particulars of a specific order and are recorded using different documentation processes.